EVEN Hotel Rochester Mayo Clinic Area by IHG

My husband and I often have to fly out to the Mayo Clinic, and this hotel has become our preferred place to stay—truly our home away from home. During a particularly difficult time, my husband had to stay here for several months while receiving treatment, and the comfort, care, and consistency of this hotel made all the difference. The staff is absolutely wonderful—always friendly, helpful, and compassionate. They go out of their way to make guests feel welcomed and supported, which means so much during long medical stays. The rooms are consistently clean, quiet, and well-maintained, creating a peaceful environment that we’ve come to rely on. We’re so grateful for this hotel and the sense of stability and comfort it provides. We wouldn’t stay anywhere else when visiting the Mayo Clinic.

I’ve been staying here for about 4 years now and they always deliver. I am writing this review specifically for the outstanding customer service I received by Leann. We had some accommodation issues with noisy neighbors and she went above and beyond to help us out the night before my surgery so I could get a restful night sleep before my operation. Leann handled our situation with tact and professionalism as well as empathy for my situation. I’m very grateful and wanted to bring it to management’s attention that she is the reason for our situation not escalating. Thank you!

One of the nicest hotels I’ve stayed in. The cleanliness and comfort were wonderful! Wonderful (free) breakfast varied day to day, which was nice. Free coffee all day, flavored water and multiple hand sanitizing stations were appreciated. I liked the varied places to sit and relax in the lobby. The shuttle to the Mayo Clinic, both St Mary’s and the Gonda building was very convenient. The location was nice and quiet. The room amenities included light exercise equipment.