Ewan Grand Resort

We rented out the 4 bedroom villa. It was large, and spacious well furnished villa. It's was quiet and cosy with comfortable beds. Suitable for a big family. There's a shared pool also. The staff were lovely and helpful, well supportive. Will surely recommend the stay here.

We had a very nice time in the resort. The place is very good for family get together. The 4 bedroom villa is very nice with a nice pool. The staff was very helpful specially Naina & Aisa at the reception.

I was part of a wedding party that stayed at Ewan Grand in mid November 2018. Ewan Grand disappointed on virtually every level. When we checked in, half of our party's room keys did not work. Which meant we did not have access to our rooms for the first few hours of the day that we were there. The TV's did not work and the one TV that did, conked off in half an hour. All requests to reception to sort out issues took a minimum response time of half an hour to an hour. The rooms are supposed to be serviced once every two days. The first time our room was serviced was on our fifth day there - for perspective, we checked out on the sixth day. On the third night, the main AC on the ground floor began leaking water into the downstairs bathroom. We had someone come in to check it out only to be told there were no maintenance staff around. Fair enough. However, no one came in to look at the issue the next morning and to my knowledge, the AC was still leaking on the day we checked out. The bathroom tiles are stained and maintained to the bare minimum standards. The hotel did not provide water dispensers to each villa. Some of our party did receive them, but we had booked multiple villas and there were not enough to go around. The backdoor ranchsliders did not lock - in every villa that we booked. Which meant we had to leave our villas unlocked and unsecured when we left the resort. When this was pointed out to the maintenance, we were told not to worry that they had security on site and nothing would happen to our stuff. Not good enough. Despite being requested hours in advance, floors in the villas were not mopped until between 7-10pm. See my above points re response times and servicing of the villas. Given the high cost, the service was virtually nil and the experience disappointing. I would give Ewan Grand resort a miss. Your money is better served elsewhere.