Excel Hotel Roma Ciampino

The worst hotel, the bathroom in terrible condition, the shower narrow and dirty, the room very small, the sheets torn, the towels dirty, the breakfast too basic, without protein, only sweet bread. And the attitude and service of the staff is very bad. I recommend not to go to this hotel so you won’t regret it.

Npt even close to a bus stop, it’s 30€ to the nearest train station and the taxi driver which was called by the receptionist starts the ride from 16€. Poor isolation which means you can wake up with the flush and the shower of the next room. The middle-aged blonde lady working in the breakfast hall yells at people in Italian and force them to bring the empty plates into her desk. The only positive thing of the hotel is the receptionist lady with eyeglasses. All in all, Jolly Tour has to stop using the outdated hotels like this.

Do not stay here. Staff are overly rude. Food is horrible. Beds are so uncomfortable I was in physical pain upon waking up every morning. Woke up to the sound of construction every day. Gym out of order. To top it off they constantly harassed my travel partner for her passport and room number every time she walked into the hotel without me (she’s Nigerian) They never bothered me! Wonder why? In short stay away from this place.