Exe Majestic

We came across this hotel on 1 night stop over through Naples. Hotel staff upgraded our room to the Junior suit. The room and view is amazing! Staff was wonderful.

Very nice hotel. We stayed here for our honeymoon trip and the hotel gave us a champagne. There is a parking lot downstairs which is very convenient.

We booked two stays at this hotel through one of my credit cards. I had to adjust our dates for our first stay but after more than one week of discussions with their reservation department both via phone and email, the hotel refused to adjust the dates and as a result I had to forfeit the reservation losing points/money. Our second stay was on our way back from visiting Sorrento prior to leaving to Sardegna. Knowing that I could not cancel we stayed. The staff at the front desk was very helpful and friendly. The location of the hotel is in a very nice area with walkable options for restaurants and the marina. The rooms felt dated and the AC was a big problem for us. Our room felt like an oven with no thermostat. I assume they control the temperature centrally. The hotel is also pricey and honestly the only reason I booked it was because I was using credit cards points which I lost on my first booking. In summary, I think staying at an Airbnb is a better and more affordable option. I do not recommend this hotel. The 1 star for service is because of my issue with the reservation department.