Explora en Torres del Paine
Puerto Natales · Chile · Torres Del Paine National Park
About Explora en Torres del Paine — Luxury Boutique Hotel in Puerto Natales
Explora en Torres del Paine is an exceptional 5-star hotel in Puerto Natales, Chile. Guests enjoy a distinctive experience combining world-class facilities including bar, pool, jacuzzi, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
What can I say about this place other than it is nothing short of amazing. It is a fully inclusive (albeit expensive) experience that includes your stay, daily organized expeditions of your choosing, and dining for breakfast, lunch, and dinner. Its location has stunning views of the mountains and is situated next to a small waterfall. All of the staff and guides were incredibly welcoming and friendly and ensured our stay was comfortable at every moment. I can rave about it forever, so I'll just stop here. One specific thing that I will address in this review is the food... Other reviews complain that it is not up to the mark, but I would argue that southern Chile is generally not big on spices and expecting international flavors is a big ask in a place so remote. Our experience was that everything was prepared freshly, tasty, and very nicely plated for presentation.
An incredible experience. The location, the place, the excursions, the wildlife, and of course, how could I forget the staff—absolutely a 10 out of 10. As for the hotel, the setting is unbeatable, with some of the best views you can have on the planet. The food left me speechless; everything was outstanding, with not a single complaint. The hotel staff is exceptional—attentive at all times, ensuring nothing is missing. As for the guides during the excursions, they were fantastic—well-informed, experts in their field, and made the experience even more enjoyable and enriching. Without a doubt, I can't wait to return.
had a wonderful stay at Explora and thoroughly enjoyed the experience overall. The food was excellent, with gourmet dinners and fantastic breakfast spreads, and the views of the Paine Massif and the Horns were absolutely stunning. The excursions offered were well-curated and a highlight of the trip. However, there were a couple of areas where my experience could have been better. Room Ventilation: The central heating system in the rooms made them quite warm at night. While opening the windows helped, it also let in daylight, which can be disruptive if you prefer to sleep early, like I do. Mount Británico Hike: This was the most disappointing part of my stay. The guides maintained a very fast pace, which felt rushed and didn’t allow me to enjoy the stunning scenery or take photos at the many beautiful viewpoints along the trail. As an avid hiker, I usually maintain a good pace, but I prefer to hike at a speed that allows me to truly appreciate the journey, not just the destination. The guides seemed intent on returning by 5 PM to catch Explora’s private catamaran, which created unnecessary pressure. Ironically, we ended up returning at 7 PM because I couldn’t keep up with the pace. If the guides had planned for a later return, I could have completed the hike to Mount Británico and enjoyed it without feeling rushed. For a trip to Patagonia, which is often a once-in-a-lifetime opportunity, this was a significant disappointment. I hope Explora can revisit the scheduling and pacing of their excursions to better accommodate guests with different hiking styles and ensure a more enjoyable experience for everyone. Overall, Explora is a fantastic place to stay, and I hope my feedback helps improve future visits for other guests.