Faena New York

I stayed in the Loft King Suite at the Royalton for 21 nights on a business trip, which was combined with a week with my wife. My stay was very good and comfortable. The location is great and very accessible, with good proximity to everything. The bathtub was amazing with great water pressure, the beds were very comfortable, staff were very kind and helpful. The room is exceptionally big and for me was very comfortable. cleaning was very good. In terms of value for money - it depends on the price, as it fluctuates between days with dynamic pricing, but overall good value for money in my opinion. I do understand comments on a bit of outdated furniture such as aircon, which wasn't the best but definitely sufficient to have a great, comfortable stay. I must say the fact that the hotel doesn't have a bar is not an issue, many bars and restaurants all around. I sincerely recommend staying at the Royalton for business, couples, and families, I find it a comfortable and enjoyable hotel.

Where do I even begin? This place looked incredible online, but upon arrival, I was disappointed. The receptionist was friendly and helped us get a better room, but it was still dusty, dirty, and had dirty linens, the bathroom was dirty, the room smelled like mold. There were no cups, coffee maker, or anything else useful in the room. It was also very dark and outdated. The lobby bar and restaurant have been closed since the pandemic, and the advertisements on the website are misleading. If I had known the rooms looked like that, I would have never booked. This was my son’s first trip to NYC, and they never brought the blow- up mattress. I had to call down for towels and other amenities. The location was great, but in all reality, this hotel needs a major makeover, better marketing with up-to-date advertisements, and the bar and restaurant need to reopen. This was by far my worst stay at an hotel in NYC.

This one was rough, everyone. Heed the more recent reviews - while this might have been a nice hotel at some point, it was definitely not our favorite and we stay in the city overnight a lot. However, it served its purpose - a place for us to sleep after we went to the clubs in HK, but the overall dinginess of the room and eerily empty lobby left much to be desired. Side note: the lobby has so much potential for a fun bar/ lounge area and bustling atmosphere, but it’s just a ghost town now. My husband had to wait 30 minutes for someone to show up at the front desk for check-in. Our room had no view (which isn’t a problem but we didn’t even know if it was daylight when we woke up - it looked into a black pit between buildings). The elevators were a touch scary (we used the stairs a few times). The location and the pillows were the best part of the stay.