Fairlawns Boutique Hotel and Spa

⭐☆☆☆☆ 2 stars We visited Fairlawns Boutique Hotel and Spa expecting a premium experience, and while the setting is beautiful and the food was excellent, the spa was an utter letdown. The treatments were monotonous and lacked any sense of care or attentiveness. I asked for a firm massage but received the lightest brushing over my body—at one point, the therapist was massaging my feet with just one hand. There was no technique, no flow, and certainly no passion in the treatment. My partner felt exactly the same. We visit many spas, so we know what a well-executed treatment feels like. This wasn’t it. The therapists seemed disengaged, and the whole setup felt like a conveyor belt operation—no personal touch, just getting people in and out. Considering the hefty price, what we received was nowhere near the standard you’d expect. You can get far better spa experiences elsewhere at half the price. Fairlawns has so much potential—the hotel and restaurant shine—but the spa experience drags it down. A real pity.

I booked the Serenity Saturday on 26 July which includes yoga session, spa treatment and 2 course lunch and to close off, spending quiet time by a fireplace. Wow sounds so exciting right? Only to be told that yoga was canceled sadly. The spa treatment was great! 2 course lunch was non existent, serene time by a fireplace also non existent. Instead I was given an option to order pizza. What a pity that such a beautiful place could make unfulfilled promises and to top it all of, the manager knew nothing about the promotion when I tried to explain.

A friend booked us a spa afternoon, in April 2025. The last friendly person I met on the grounds was the security guard at the gate. Firstly, all the ladies seemed bored we were there, then I made my way to the change rooms where I was awaited by a gown with a cigarette burn, in my locker. Then after changing, no one cared to show me the facilities, since it was our first time & we told them this. Got to the pool area and every single seating space had either empty water bottles, wet tissues & towels and the floors were just super wet & just untidy. Then we had to figure out how we were going to order drinks, walking all the way back to reception because there was no staff around us. The treatment room I was in was nice, it was one of the small outdoor rooms & the sound of water running during the treatment was great! The towels on the bed though were so rough & cold, no warm socks during the massage to create that “luxury” spa experience since they do go as a lux boutique spa. The massage was okay, at the end of the massage, no one offers you water or anything. Overall 4/10, for the price tag you’re better off going to a Sorbet for your massage than this place!