Fairmont Royal Palm Marrakech

The place is beautiful, the rooms are truly very comfortable, spacious, and equipped with all amenities. I came for a business trip—the facilities are perfect for large-scale events, with great sound and unbeatable service. Breakfasts are very good with plenty of options. Lunch and dinner may fall short when it comes to vegetarian choices. The service and staff are an outstanding!

What a lovely gem of a hotel in Marrakesh! We stayed in the villa and it was beautiful and spacious. The swimming and seating around our private pool was adding extra luxury. Food was amazing, great selection that suit different dietary requirements. Staff were helpful, attentive and polite.

The Royal Palm Marrakech clearly places customer service and guest experience at the heart of its offer. Staff were consistently warm, transparent, and generous with their advice, which made our stay truly enjoyable. We dined in-house four nights in a row, trying all the restaurants. Service was excellent across the board. While the variety is appreciated, some menu items could be elevated - in particular, the sushi and tempura didn’t quite meet the standard we’re used to in cities like London or Paris. The Moroccan restaurant was a standout, and the breakfast/brunch buffet was a highlight as well. That said, at this price point, additional à la carte or lighter breakfast options would be welcome. Given the high temperatures during our stay, I would recommend offering complimentary infused water throughout the property, which would be a thoughtful and refreshing touch. We did appreciate the provision of bottled water via room service throughout our stay. The view from our room - overlooking the golf course and Atlas Mountains - was breathtaking and added to the sense of escape. One small point to flag: the €65 charge for the hotel’s airport transfer felt steep, especially when compared to local private, air-conditioned transport which is typically €20, including luggage. Overall, a memorable and high-end stay with a few opportunities to refine the guest experience even further.