Falkensteiner Club Funimation Borik

We spent a full week at this hotel with our two young children (almost 3 and 5 years old), and we had an absolutely wonderful time. First of all, the food was fantastic — from breakfast to lunch and dinner, the buffets were rich, healthy, and delicious, with a clear Mediterranean influence. Everything was fresh and tasty, and none of us had any digestive issues, contrary to some of the reviews we had read before our stay. The hotel is truly family-oriented, and kids of all ages are warmly welcomed. But what really made our stay exceptional was the kids' play area and the amazing team of entertainers. Although our children barely understand English, they felt completely at ease with the staff from day one. The activities offered are fun, varied, and very well-organized: yoga, T-shirt painting, dance nights, cookie baking, creative workshops, and more. The staff is extremely trustworthy, and we had full confidence leaving our kids in their care — which also allowed us parents to enjoy a bit of downtime. I would highly recommend this hotel to any family looking for a truly family-friendly vacation spot in Croatia. We came back with great memories, happy kids, and the strong desire to return!

We just returned home after a 10-day stay at this hotel with our two children (2yr & 3yr); It was an exceptional vacation. All the staff were wonderful, and engaging- the bar staff (especially Sara), reception desk, support staff and entertainers (special shout-out to Stewart) were very friendly and made us feel very special. The food was delicious, with great variety - for every meal. There was always something todo for us and the children, and the evening "dance party" has now become a standard evening routine for our kids to get that final bit of energy out. The proximity of the hotel to the beautiful city of Zadar is also a huge plus. We are definitly coming back for more, you just wait!

Overpriced disappointment – hotel takes no responsibility We stayed at Falkensteiner Croatia from July 23rd to 30th in what was supposed to be a “Family Room.” We paid €3,400 for the week and expected a high standard. What we got was a poorly maintained and neglected room that looked nothing like the photos. We reported the problems right away. Only the hallway light was eventually fixed – the rest was ignored. A staff member even admitted the room should not have been rented in that state. Still, the hotel has refused to take any responsibility. No apology, no compensation, nothing. After contacting them post-stay and sending photo documentation, their response was to simply dismiss our complaint and refuse any refund. For a hotel charging premium prices, this is outrageous. Terrible customer service, no accountability, and misleading marketing. We feel scammed. Do yourself a favor – avoid this hotel.