Falkensteiner Hotel & Spa Jesolo

The rooms are spacious and well designed, the restaurant offers a great variety of tasty dishes, and the staff is professional and kind. I must highlight the “sauna world” and the panoramic sauna, it was a blessing on a rainy day.

four stars (barely) We recently stayed in a suite at Falkensteiner Jesolo for a couple of nights. At over €1,500 per night, you’d expect something close to ultra-luxury. What we got was… mostly just ultra-expensive. Let’s start with the positives: - The pools are excellent — clean, attractive, and well-managed. - The poolside staff are attentive and friendly. Honestly, the only area where service felt truly 5-star. Now, everything else: - The suite itself? Spacious, yes — but that’s where the luxury ends. No special amenities, no welcome extras. Just a bigger room with basic fittings. - Vanity kits aren’t refilled, even after multiple nights. - Turn-down service is hit-or-miss — one night they showed up to close the curtains; the next, no one came at all. - We found a wet and dirty towel among the supposedly clean ones under the sink. For this price point, that’s inexcusable. The restaurant (half board) experience felt like a low-effort afterthought: - Chaotic service — we had to ask three times to get a menu. - Buffet is overloaded with sweets but lacking real food. - Simple Italian dishes are okay, but anything remotely complex is dry and unbalanced. - Let’s not talk about fine dining — it simply doesn’t exist here. Then there’s the pricing: - €8 for 5cl of the cheapest Port, which retails at €9 for the whole bottle. - Water is complimentary only on the first night. After that, it’s charged — even in a suite. A small touch, but revealing. Overall, Falkensteiner Jesolo looks the part in photos, and the pool area lives up to it. But beneath the surface, there’s a lack of attention to detail, inconsistent service, and a serious disconnect between price and experience. We left with the feeling that this is a hotel where you pay for the illusion of luxury, not the reality of it.

It's been a frustrating experience for me and my family staying last week at Falkensteiner Hotel & Spa Jesolo. We were expecting a great service and delicious Italian food, as we always get in Venice, but this was not the case. - Starting from the room. Room was not clean, especially curtains near the bed were very dirty (supposed to be white, but they were not). Smoking is allowed at the balcony, so almost every time you open a window, you can smell someone is smoking nearby. The sinks drained very poorly, water stagnated. - The biggest disappointment was food. This was not a real Italian cuisine, quality was ok, but the food was not tasty at all. Especially comparing to our previous experience in Venice. They reheat food for dinner instead of cooking fresh. Maybe except pizza, but their pizza is not good either (too oily). We suggest you to go out and find a better authentic restaurant close to the hotel. - Service is quite slow. In restaurants they speak very poor English (for a 5-star hotel we expected the opposite), often don't understand the order, often confuse something. Again, quite frustrating. People at the reception desk were helpful, but we didn't feel a friendliness (like one always can feel it in a good 5-star). - Hotel's interior is very cheap. There were not live plants - only plastic ones! Never seen something like that in other 5-star hotels. - The only positive side is a location. The hotel is in the first line close to a big sandy beach, very clean. Couldn't complain about it. So overall we were disappointed, and are not coming back to this hotel. P.S. After leaving the hotel we had a very nice delicious dinner in Venice to heal our damaged souls.