Faranda Collection Bogota a member of Radisson Individuals

Loved this hotel where I stayed for 3 nights with a friend. The most memorable is EDISSON, our waiter in the breakfast room. So nice and friendly, attentive, helpful and always with the best attitude. Not so much the girl that “greeted” us the night we arrived. The room was wonderful, the reason for the 4 stars instead of 5, is because even though we were 2 staying in the room, there was only one hand towel and one bath robe. Requested it the next morning and still no change…. The terrace had a bunch of cigarette stubs on the floor. Other than that we loved our stay.

Best service given by Jannet in the restaurant, extraordinary person. Also, Dennis Santiago in the front desk very amiable. Rooms were good but there are areas for improvement like: small towels not available, water running out of shower, blower not functioning. Location is good!

I really wanted to love this property, but several basics kept getting in the way. Rooms look stylish at first glance, yet the thin walls, doors, and single-pane windows offer no soundproofing. Every noise from the street came in clearly—traffic, honking, even conversations. There’s no A/C, so opening the window for airflow just made the noise worse. Maintenance is also an issue: the bathroom knob in my room was broken, and some moldings had come off the furniture. The Wi-Fi didn’t work at all above the second floor, which made working remotely a nightmare. Towels felt old and scratchy, and even the plates in the restaurant didn’t match. The gym is outdated and extremely small—definitely not what you’d expect from a hotel advertised as 4 stars. On the plus side, the staff were friendly and the breakfast buffet was okay. But overall, this is not a 4-star experience. If I’m being generous, I’d rate it 3 stars at most.