Farris Bad

I want to start by thanking Farris staff for the experience, you lift this place amazingly. From restaurant service to check in and spa hospitality. Everything with the service was amazing. The spa was as well an league of its own from what I have experienced earlier. Just the access to the sea makes it top tier. I have some small complaints about the stay which could be improved: Rooms: * The room AC sounded very loud which made it hard to sleep * The door to the room lacked good sealing to outside so there was whistling noise 24/7 from the door which was disturbing during sleep * The room cleaning wasnt really organized, 2 of the days I was missing a bathrobe in my room and the day I had one both robes were lady sized Spa: * The quiet zone in the spa had an aggregate/motor running all the time which took away quiet feeling General accomodations: * The bikes that they give as loan should be changed. They are impossible to use for riding and almost dangerous, parts were not properly tight * The gym should be renovated immediately. It doesnt fit in with the rest of the experience. Old machines and a very non inviting environment for training.

Great spa, very relaxing with amazing views and a delicious breakfast. However, the staff and service brought the experience down. If it’s your first time there, don’t expect anyone to explain how things work—and good luck if you don’t speak Norwegian, as they make no effort in English. We paid for late checkout at 2 PM, yet housekeeping attempted to enter the room on three separate occasions between 12 and 2. The room: seemed prepared in a hurry, and several things were forgotten or missing. No glasses in the bathroom or wine glasses by the minibar, no coffee or tea, no "do not disturb" sign, the tray on the minibar was a chaotic pile of chips bags and welcome/info cards thrown in a heap, and the cleanliness was mediocre. The restaurant: We booked a window table, but nothing was reserved when we arrived. The restaurant was half empty, but all window seats were taken by walk-ins—clearly no effort was made to hold one for us. For over 3000 NOK a night, you'd think they could at least get the basics right.

A major disappointment. The hotel promises 100 points of value through flashy marketing - you get barely 30. Yes, it's near the sea, has a nice corner view and stylish design - but that's it. We drove over 100 km (2.5 hours) and paid a high price to stay with our 7-year-old, only to be told kids aren’t allowed in the spa - something never mentioned during booking. The room felt like 16°C despite the thermostat saying 22–28°C. Heating was poor - expect a cold, uncomfortable night. Requested a quiet room away from the road - got one facing it. Asked again - got the next room over. They call this one of the best spa hotels in Europe? It wouldn’t make the top 50. It’s sad to travel far expecting a promised experience - and get the opposite. How is this kind of misleading still happening? And why?