Fidelity Hotel

If you are staying in the downtown Cleveland area...make sure you treat yourself to a stay at the beautiful Fidelity Hotel. The staff is amazing...the hotel and all of its facilities, are absolutely breathtaking. I will make a point to come here every Summer, from now on. The rooms are so lovely and are very luxurious. Beautiful art in your room, and throughout the hotel. On a scale of 10, I would give The Fidelity a 12.

I came into Cleveland for a business trip, and to anyone who knows, it can be difficult to find a good quality hotel in the area. I am a lifetime platinum member for Marriott and this property is among the best hotels that I have stayed at in the entire world. The staff is incredibly helpful and friendly, the valets have been trained impeccably, and most of all, the housekeeping goes above and beyond tidying the room and making sure it's comfortable. It feels like I'm truly a guest at a family member's house. This is probably the highest praise a hotel could hope to receive. To whoever is managing this property, kudos to you and kudos to your incredible staff. This hotel is now my go-to whenever I come to Cleveland and I'll be recommending it to all of my colleagues. Thank you for the memorable stay.

Let me start this review by saying I’m about as picky as one can be on hotels to the point that my husband takes a deep breath when we walk in to a new place hoping I will like it . The Fidelity hotel was perfect and a top notch experience for us. From the beautiful and comfortable lobby to the wonderful food and drinks at the Club Room we could not have been happier to have found this pot of gold. The attention to detail in the rooms was so appreciated including the best hotel shower I’ve ever experienced in terms of water pressure and temperature and simply a large beautiful tiled shower with marble and nice euro glass door. The towels and bed linens were divine, the bed incredibly comfortable and the room decor was beautiful. Even the chair in the room was so comfortable! They really knocked it put of the park at the Fidelity - would highly recommend and will stay here every time we are in Cleveland.