Fiesta Americana Merida

Great hotel, service personnel and management are excellent, we enjoyed very much our vacations. This hotel is highly recommended it. We loved our stay and we will back to stay every time we visit Merida. Overall excellent hotel!

Located at the heart of Merida. Walking distance to the interesting places in the city. Adequate room size. My room is facing the boulevard and it can be super noisy at night. Additionally, they don't provide kettle in the room.

I hosted an event at fiesta Americana last week and we had rented the saloon from 8 pm until 1 am. At midnight we were still 40-50 people and the staff starting stacking tables and chairs making us feel uncomfortable and also took away the alcohol service saying bar was closed. This was not the service I would expect from a 5 star hotel, I would not recommend staying here or having an event as they are not worth the money spent. One star for the banquet service is to much, I asked to speak to a manager and they said their isn't one for banquetes the brought us a bottle of tequila and put it on the table saying this is all. Take your convention and banquet business to other hotels where they value your business.