Fiesta Inn Merida

The staff were polite and friendly. The Air condition was not cooling at 1am, we had to move to another room. The hotel is in a quiet area, near several malls, super market. Buffet is fresh, but needs more variety. Great fruit, nice gym, clean pool.

A nice modern deco hotel close to the Mayan museum and the Galleria Mall. So location is pretty good. Unfortunately, there were a few not so great aspects 1. Water pressure was horrible. 2. The lights or anything electreic, had to have a room key in a slot to turn on 3. the light over the sink is on the same circuit as the lights by the beds. So if waht to read in bed, you'll have that brightlight on as well. 4. The restaurant was so-so. Food was Okay, but not good Price to Value NOT Good.

Ok. I'm certain this will be my last update to my review. I fell asleep, briefly, after locating my coffee. My phone starts ringing at 0900. This is the phone I could not get to work nor could the staff last night at midnight. Now they need to move my vehicle. This is a vehicle they parked, I used it at 0225 to go buy cough medicine but I returned it to the exact location, per the the night staffs instructions. Since checking in late last night I have had one problem after another with my room key, my phone. I haven't been able to use the FREE WI-FI Haven't had the FREE in room coffee and my vehicle is in the wrong space. The space the vale place it in. I'm spending at least two more nights in Mérida. I'm guessing I will.nont be spending them here I wrote a review on this property last night. Early this morning I needed cough syrup. I drove to the nearest pharmacy. Upon my return I found my room key would not operate the elevator to my floor. So I went to the desk in the lobby. They were happy to give me a new key. This key worked great on the elevator. Once I arrived at my room it would not open the door. I was tired and had a cough Once I got to my room I just collapsed. Fast forward 4 ot 5 hour I awoke and tried to make their free coffee. I found I didn't have regular coffee and I didn't have decaf. I had a bag with sugar, creamer et el but no coffee. So I went to the lobby desk. They gave me two or three actual coffee bags, one cup each. I returned to the elevator and my key worked perfectly to get me to my floor. Once to my room it didn't work at all. I had to return to the lobby and request, for the 3rd time, a key that would work in the elevator and my room. I travel a lot for work. I will not be using this hotel agian. Couldn't get the wifi to work. Couldn't get to or into my room this morning and had to go searching for coffee. AVIOD THIS PROPERTY AT ALL COST. This hotel is not in a horrible location if you have a vehicle. Service, not due to and staff problems, is just horrible. I booked a Jr. Suite. I arrived after 2100. I was tired and just wanted to get some last minute work done on a project due in the morning. I was told combination of room number and other personal info would get me Wi-Fi. I tried repeatedly and could not get any internet. I went to phone the desk and found the cordless hand set either was not charged or inoperable for some reason. I also noted the AC was working fine over the entry door but it was still over 34 by the bed. So I walked down to the desk. They sent not one not two but three men up to resolve my Wi-Fi and other issues. By 1245 the only issue resolved was the AC. My Wi-Fi and phone never worked. I had thought about staying here several night. With no working Wi-Fi or phone I don't even see how that's possible.