Fika Rooms

Super duper satisfied with the service, the rooms are nice, clean and very fast when asking for help. especially the receptionist and to mas Fadlil as a receptionist very nice, good and fast respon. top mantap is the best... thank you Fika rooms and mas Fadlil

Do not opt in for smoking room as it is very smelly even before u start smoking. The flooring was bad. Changed to a non smoking room and it is clean and pristine condition. Toilet looks new too. Tang city mall was 5/10 as it doesn’t have international brands shop and common restaurants/fast food. There are 4 marts downstairs but not 24hrs. Booked this hotel as my bus for activities pickup point is at spbu vivo opp tang city.

There were a few issues that significantly impacted the comfort and quality of my stay: 1. Air Conditioning in the Room: The air conditioning in my room was not functioning properly, which made the room uncomfortably warm. 2. No Air Conditioning in Corridors: I noticed that there was no air conditioning in the corridors, making them uncomfortably hot. 3. Room Odor: There was an unpleasant smell in the room that persisted despite ventilation. 4. Elevator Delays: I often had to wait a long time to access the elevators and reach my floor, which was inconvenient and time-consuming. This issue occurred regularly during my stay. 5. Guarantee Money: I was asked for a guarantee deposit during check-in, which was not mentioned in the booking policies or during the reservation process. This lack of transparency caused inconvenience. I kindly request that these concerns be addressed to improve the experience for future guests. If possible, I would also appreciate any form of compensation or resolution for the inconvenience caused during my stay.