Filion Suites Resort & Spa

We were looking for a quiet fuss-free family holiday in Crete and this is exactly what we found. Everyone at Filion Suites was warm and welcoming. They were friendly and helpful and made sure our stay was exceptional. The rooms are cleaned daily, spacious and look out over the olive trees. There are 3 pools and they are never too busy. There are plenty of sun-beds, and everyone in the pool bar is friendly and quick to serve. Breakfast, lunch and dinner are server in the main restaurant and the food is very good, and there was always something we liked. Although all the staff cleaners waiters and barmen were excellent, we wanted to highlight Regina on reception who greeted us with a smile and addressed all our questions with a typical warm Greek hospitality.

We had an amazing 2 weeks stay at Filion. There is nothing bad to say about our experience. The rooms are lovely and well attended. The food was a great variety and pleased all of the family - even the fussy eaters! The location is stunning and there is lots to explore in the area. The most impressive thing about the hotel though is the staff and the service that we received. The team are friendly, welcoming and went over and above to make our experience the best it could be. The reception team, the chefs, the cleaning team and pool bar team were wonderful. We would highly recommend.

Food deceiving for a 5 star. No Fresh juice for breakfast apart from orange juice, it is very unfortunate to have a soda machine like in a fast food. Very limited choice of food be it lunch or diner. We ate the same thing for a whole week, that is very unfortunate for a 5 star. In addition, the staff in the restaurant is constantly walking around collecting plates and we were often asked « are you done with this plate ? » we kind of always felt rushed and pressured to eat fast. The hotel itself is ok. The site is very calm, peaceful with a beautiful view of the mountains. Different pool choices and the kids pool is large enough, our kids enjoyed it. Our room was very spacious and clean. The cleaning lady was a very nice lady. The reception staff is also very nice, shout out to Dimitri who drove me to the pharmacy in his personal car so that I could buy formula for my baby.