Five Hotel Osaka

Rooms were big enough. Cleanliness was not good. There was a lot of dirt under the beds and the mattress protectors were not really clean. Daily cleaning was inadequate. Staff were not particularly friendly. Of the various hotels on our trip to Japan, this was by far the worst. About a 9 minute walk to the nearest subway station.

Definitely not a 4-star hotel. Rooms are relatively small with basic facilities. Good point is its perfect location near a hectic shopping street and main road. Bad point is that the cleanliness of the room, still have dusty on the floor around the bed. I woke up with many dot spots on my back in the morning (like some other people). Breakfast buffet is just fine and decent.

We stayed 5 nights with my friend. First of all, this hotel is a 4-star one. They claim to be, but expectations are not met. the WIFI is bad The rooms are not cleaned properly, and I ended up with bug bites on my body. You can see stains from bed bugs on the blanket. We informed the staff, but they did nothing except change the blanket. We also asked for the room to be checked, which they did, but I still woke up the next morning with more bug bites. (Can see pictures, i had several but only post those) The air conditioning in the room was not working properly either. Every day we had to wait outside for the room to cool down because it was TOO hot, impossible to stay inside. I’m not sure about the ventilation, but I think it’s bad. Not as good as we expected for a 4stars hotel experience there. The location is good, but I don’t think I would recommend this hotel