Fletcher Stadshotel Den Haag

Pleasantly surprised. Staff was nice enough to keep our luggage while we explored the city. Also had a nice vibe while checking in. Had fun joking around a little. Rooms were pretty big with a table, desk, big bed and a lovely bathroom. The carpet had some stains and the curtains had some rips but over all not bad at all.

The best thing about this place is good location - it's quiet but still not so far away from the city center - and very friendly staff. As everyone has said, the hotel definitely has its good days behind. Value for money would be okay but... please, look closer at the cleanliness. There were dust everywhere, rugs were not thoroughly dusted, curtains torn. But most important, due to healthy reasons, look at the ventilation of bathrooms. It seemed that there is fungus on the walls.

Poor customer service on arrival (barely got a hello), dated and worn common areas, rooms were dated/furniture scuffed, carpets haven’t been cleaned since they were fitted, bed was 2 singles pushed together and a thin mattress pad instead of a proper mattress, curtain partially off the rail. But at least my room was semi clean (just don’t look too closely!), heard another guest getting frustrated because they’d been given 2 unclean rooms… 3rd times the charm I guess!