Fly On Hotel

This hotel is definitely a get the job done, survival hotel for super early flights out of Bologna. The staff were over the top, nice and helpful. The hotel was decently outdated and somewhat rundown. The bottom floor air conditioning was decent, but it was very hot on the main floor. The air conditioning was working, but the afternoon sun made the hallway and the room stay very warm. We ended up leaving our balcony door open all night to try to cool the room down because the air conditioning would not even close to keep up. We let our kids run around barefoot in the room, and their feet were completely black from old carpet dinge. The restaurant shuts down in the middle of the day and does not reopen until 7:30 PM; we were trying to go to bed early for an early flight and ended up having to get a taxi into town to try to find food, which was also nearly impossible, understanding this is the culture that we ended up having to get McDonald’s to get the job done. Very unimpressed with the facilities, but the staff were wonderful.

Avoid the FlyOn Hotel like the plague — I would give this hotel a -5 star rating if it was possible. Let’s start with the most baffling failure: no airport shuttle. Yes, this is supposed to be an airport hotel, yet they expect you to either cough up 20 euros for a short ride or hoof it. But here’s the catch: the walk to the airport means dragging your luggage alongside a highway, with no sidewalk. It’s unsafe, unpleasant, and absolutely unacceptable. Once inside, things somehow get worse. The room felt like a relic from decades past — peeling wallpaper, stains on the carpet, and the unmistakable stench of mildew. The bathroom was genuinely disturbing: visible mold in the shower, grime in the grout, and ventilation that clearly hadn’t worked in years. I wouldn’t wish that bathroom on my worst enemy. Hungry after a stressful journey? Prepare to be gouged. The hotel restaurant serves mediocre food at outrageous prices. Think of a soggy microwaved entrée dressed up as haute cuisine and priced like it came from a Michelin-starred kitchen. You’ll pay €25–30 for something barely above school cafeteria quality. The FlyOn Hotel is the definition of a cash grab — trading on its location, offering none of the services or standards one should reasonably expect. For what they charge, you could stay at an actual hotel that doesn’t endanger your safety or assault your nose - and by doing so, avoid the obvious corruption that tainted this establishment. Spend your money elsewhere. Sleep at the terminal if you have to or experience the beautiful downtown Bologna. Just don’t make the mistake of checking in here.

The worst hotel experience ever. I booked Flyon Hotel because I heard it was an airport hotel, but the shuttle bus does not operate regularly during peak hours, making it extremely inconvenient. This crucial information is not mentioned on travel websites, and even on the hotel’s own website, you have to open a PDF file to find it. At other times, walking from the airport is impossible, and Bologna Airport’s taxi stand is extremely crowded, with a wait time of over one hour. Because of this, I ended up staying at the airport for two hours. Honestly, I highly recommend booking a hotel near Bologna Centrale instead. This hotel is a disaster. The elevator was broken, and I had to walk from one end of the hotel to the other just to change elevators. The hotel was clearly understaffed, so you are forced to carry your heavy luggage through a massive hotel on your own. The staff did not even apologize for this inconvenience and instead laughed while explaining it. It was truly the worst service I have ever experienced. I have no idea why I had to pay 400 euros for this kind of treatment. The shuttle bus schedule is completely unfit for an airport hotel, and neither the shuttle staff nor the doorman help with luggage. There is no staff to assist with bringing bags to the room, and when I tried calling the hotel from the airport, I couldn’t get through at all. Even airport staff called this hotel crazy. If the hotel is planning to respond to this review with an apology, they should first focus on satisfying the guests who are actually staying there. #2025/3/30 Reply Dear Management, Thank you for taking the time to respond to my review, but I believe you have overlooked some crucial issues: Regarding the shuttle bus While you state that the timetables can be downloaded via PDF, other travel websites list the shuttle hours as “5:15 to 23:55,” which is quite misleading and gives the impression of frequent, almost continuous service throughout the day. Furthermore, both I and an airport staff member tried to call the hotel but could not get through at all. Before you insist that it was my responsibility to research further, it would be prudent to examine whether there is a fundamental issue with your communication system. The long queue at check-in also suggests that the hotel may be severely understaffed, which only adds to the frustration of not being able to contact anyone beforehand. Regarding the elevators and luggage service You mention having multiple elevators to avoid long walks. However, one of the elevators was out of service during my stay, forcing me to drag heavy luggage from one end of the hotel to the other. Compounding this, there were hardly any staff members around the front desk or lobby, so despite being told that assistance was available on request, I was unable to receive any help. Taken together—the phone not getting through, the long lines at check-in, and the broken elevator—it appears the hotel simply does not have enough staff. It is very disappointing that no explanation or apology has been offered for these issues. I appreciate your attempt to clarify your position, but my experience clearly indicates that more attention needs to be paid to accurate communication, staffing, and maintenance. I sincerely hope you will address these matters for the sake of future guests. Kind regards,