Fortune Park Vellore Member ITC Hotels' Group

Comfortable and well located. The staff are the kindest friendliest people you will meet. Rooftop restaurant is great the food and service are hard to beat. I recommend the hotel to any traveler.

I recently stayed at the hotel with my family and had an extremely comfortable experience. The rooms were spacious, clean, and equipped with a wide range of amenities that made our stay truly relaxing; however, I did notice that a few standard in-room conveniences were not provided, even though they’re typically found at hotels of this calibre. I’d like to extend a special thank-you to Mr. Ram, the restaurant manager. On our first night, we arrived very late—around 11:00 PM—after a long day of travel. By that time, only the fast-food restaurant was open and the North Indian buffet had closed. Mr. Ram personally arranged for the kitchen staff to stay a little longer so we could still enjoy a proper North Indian meal before retiring for the night. His kindness and extra effort turned what could have been a hurried snack into a warm, memorable welcome. If I may offer a few suggestions for improvement: 1.) Earlier Breakfast Buffet : The buffet currently opens at 7:00 AM, which is fine for most guests. However, for those attending early-morning conferences or departing early, an opening time of 6:30 AM would be far more convenient. 2.) Vegetarian Buffet Selection : While the non-vegetarian offerings were diverse—featuring a good variety of snacks and mains—the vegetarian options were very limited, especially for the main courses. With so few choices, vegetarians like us were often forced to either eat what was available or go hungry. Thank you again for a wonderful stay. We look forward to returning and seeing these enhancements in place!

The hotel's pretty good, and the staff is helpful. They could still make some improvements, though. The food, especially dinner, could be better. Breakfast was good, but the staff was a bit slow. The pool is the main draw, but it was closed for cleaning. I think they should've done that during the week instead of the weekend.