Four Points by Sheraton Catania Hotel & Conference Center

Truly Worthy of 5 Stars! From the moment I arrived until the day I left, I felt completely welcomed and cared for. Every member of staff — from the reception team to the bar and restaurant staff, the spa ladies, and the housekeeping team — was incredibly accommodating and warm. It genuinely felt like a home away from home. The location is convenient, with shops, a hairdresser, and other amenities nearby. It's worth noting that the spa isn't included in the stay, but it was such a relaxing and high-quality experience that I would absolutely recommend it to anyone visiting Sicily. A wonderful stay overall — I would happily return!

The hotel offers good views but we were given rooms at the lowest level with no views.We were 3 persons and when we did our original booking we were told that the property did not have any rooms that can sleep 3. They made us book 2 separate rooms. When we checked in the room was able to sleep 3.Spent a lot of time with the front desk to get a refund for the second room but the hotel manager vehemently denied it.Cost us a lot of money

Outrageous Ban on Food and Drinks – Absolutely Do Not Recommend! My stay at this hotel was ruined by absurd and arrogant rules that completely spoiled the experience. The most outrageous of them is the complete ban on bringing any food or drinks into the hotel, including even water and fruit! I have never encountered such a brazen attitude. It got to the point where they impudently confiscated my drink and poured it out right in front of me. This isn't just a lack of respect for guests; it's outright rudeness. In today's world, where comfort and freedom of choice are so important, such restrictions seem bizarre and archaic. It's clear that the purpose of these bans is to force guests to buy food and drinks at exorbitant prices within the hotel. This is an unacceptable policy that prioritizes profit over customer convenience and needs. I absolutely do not recommend this hotel. If you value your personal space, comfort, and don't want to be ripped off for basic necessities, steer clear of this place. There are many other hotels that respect their guests.