Four Seasons Hotel des Bergues Geneva
Geneve · Switzerland · 33 Quai Des Bergues
About Four Seasons Hotel des Bergues Geneva — Luxury Boutique Hotel in Geneve
Four Seasons Hotel des Bergues Geneva is an exceptional 5-star hotel in Geneve, Switzerland. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
A true 5 star experience in Geneva. The Four Seasons does service better than anyone else. Every staff member greeted us by name, they made the experience very memorable. We love that it’s dog friendly. The food at the property is amazing, you really don’t have to leave the hotel. The location cannot be beat. It’s a short walk to everything. I highly recommend staying here, it’s the crown jewel of Geneva hotels. Very elegant and unbeatable service.
Our stay at the Four Seasons Geneva in the Royal Suite was absolutely exceptional. From the moment we arrived, we were greeted by warm, attentive staff who made us feel at home… Every detail of our stay was thoughtfully catered to… Highly recommended for anyone looking for a luxurious and memorable stay in Geneva!
⭐☆☆☆☆ We visited the Four Seasons Hotel des Bergues in Geneva today hoping to enjoy a relaxing afternoon tea, but unfortunately, the experience fell far short of expectations. I’m vegetarian, and we were sharing the tea with my son, so I asked if they could make one set vegetarian and one regular. They did accommodate the dietary request, which I appreciated. However, I only wanted to share one order between the two of us, but they insisted that we order two full sets — no exceptions. That felt unnecessarily rigid, especially at a luxury hotel. The tea set itself was beautifully presented, but mostly sweet. There were very few savory items, which made it feel unbalanced. Toward the end, they served us green tea sorbet — and to our surprise, one of the bowls had a hair in it. When we pointed it out, the waiter simply said, “We’re not happy about it either,” took it away, and brought the payment machine. There was no apology, no offer to make it right — just a very dismissive attitude. My mother kindly paid, but we left feeling disappointed and unwelcome. I expected better service, flexibility, and hygiene from a hotel with the Four Seasons name. Sadly, this experience did not reflect the standards we associate with the brand.