Four Seasons Hotel San Francisco

We had an amazing stay at the Four Seasons San Francisco. The staff went out of their way to make us feel welcome, especially with our toddler. They were thoughtful, kind, and incredibly accommodating—from the room setup (crib, blanket, and aquarium sound machine) to helpful service throughout our visit. It made traveling with a young child so much easier. Truly excellent hospitality. Highly recommend!

My recent stay at the Four Seasons San Francisco was nothing short of incredible, truly a 5-star experience from start to finish! The hotel itself is immaculate, and my room was absolutely perfect, a beautiful and comfortable sanctuary. What truly made this stay memorable was the impeccable service. Every single staff member I encountered was attentive, professional, and genuinely dedicated to ensuring a fantastic guest experience. A minor TV issue on my first night was handled with remarkable professionalism. While I expected a simple fix, the hotel's response upon checkout truly amazed me. Jessica, the front desk manager, personally apologized for the inconvenience and, handled the situation with amazing professionalism and generosity. This proactive and generous service speaks volumes about their commitment to guest satisfaction and really sets them apart. I regret not having had the chance to experience the Equinox gym downstairs, but it gives me something exciting to look forward to on my next visit. I can't recommend the Four Seasons San Francisco highly enough, it's an exceptional hotel with service that goes above and beyond!

We attended a Candlelight Concert in the ballroom but did not stay the night at this hotel. The concert was amazing! The candlelight was beautiful. The Four Seasons hotel is an attractive venue for something as classy. You should have a lot more of these Candlelight Concerts! The only complaints we had were due to the venue. The cost of drinks at the event bar was outrageous. Not kidding; We purchased one canned heart alcohol drink, and one small bottle of water and it was $49! Before a tip. How could that possibly be? I double-checked. It was correct. We found it awkward where the bathrooms were, considering the ballroom area being full of people and multiple doorways off the main hall were not labeled, but had adjacent drinking fountains. The terrace which is right there where the ballroom is a gorgeous place but very underutilized, obviously. If there were fire pits out there we didn't notice. Blankets and fire pits with a little bit of music over speakers would be great. Instead it just felt like unused space, or a ghost town. Host another Candlelight Concert there and we'llll be back!