Frasers

Frasers is best described in one word and three letters - WOW. We went for the first time this morning for a birthday breakfast. I chose the kedgeree - which was probably the best I’ve ever had and the rest of the family had the full English. We loved it. The staff were friendly and attentive, the chef came to say hello and the owners greeted us as if we were their best customers. What more can you ask for - delicious food, great service and my sons paid the bill! Thank you. 😂

I recently had my 80th Birthday party at Frasers. It was amazing, the food was second to none, the room setting and attention to detail could not be faulted. I must compliment Ben who oversaw the whole evening - what a helpful young man (nothing was too much trouble for him). In addition Josh King ( the magician) added the final touch to the evening. Thank you Frasers for an unforgettable evening.

If I could give a zero I would. Terrible customer service. I had made a booking and confirmed the food I wanted (this has to be done in advance due to their cook to order process) I then arrived on the day and they did not have my order. Ok people make mistakes, but I then had to make contact with the same person to rebook and was not offered any apology until I had done this. I rebooked and then was sent a menu with no information of surcharges. After much toing and froing, I put my order in again for a Sunday lunch but received no confirmation or acknowledgement of this order. This had already been paid for via a gift voucher so I felt like we were treated like a burden rather than a paying customer and the fact that there was no confirmation sent I had no idea if my trip would be wasted again so I cut my losses and decided that if they are that bad with even putting together the booking, the food is probably below average. Genuinely the worst booking process and customer service I've had.