Freedom Jungle Resort
Phu Quoc · Vietnam · Cay Sao Phu Quoc
About Freedom Jungle Resort — Luxury Boutique Hotel in Phu Quoc
Freedom Jungle Resort is an exceptional 4-star hotel in Phu Quoc, Vietnam. Guests enjoy a distinctive experience combining world-class facilities including beach club, co working, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
I love staying at the bungalows and listening to the waves all night. I slept great with the doors open to allow the breeze. Watching sunrise with my coffee & the kittens that live there was very peaceful. I try to stay at Freedom Beach as often as possible. Also the manager Mimi is the best! She makes a really good egg sandwich
Freedom is an absolutely magical place! It may not be a luxury resort, but its rustic charm is what makes it truly special. I highly recommend staying in the water bungalow and making an effort to wake up at sunrise—it's an extraordinary experience you won't forget. The owner and staff are incredibly friendly, and the breakfast is delicious. If you love animals, this place will win your heart. There are lots of cats and dogs roaming the property, and they are so happy to join you on the terrace in the evening.
I recently stayed at Freedom beach resort and, unfortunately, my experience did not align with the expectations set by their promotional images and descriptions. While the location itself is beautiful, the resort appears to be in need of significant upkeep and improvements. The images on the resort's website were obviously from many years ago and show facilities back then, well-maintained grounds, and fresh looking accommodation. However, upon arrival, it became clear that these images are either outdated or heavily edited. Some areas of the resort, including restaurant (Non Existent), shop (non existent) communal spaces (Beach area), showed signs of neglect and lacked the vibrancy depicted online. In addition, the level of service fell short of what was advertised. Staffing seemed limited, which impacted the overall guest experience, including longer wait times and less attention to detail. The advertised activities and amenities were also either unavailable or not up to the promised standard. Whilst we didn't expect Maldives luxury for the price we paid we did expect clean serviceable accommodation with loungers and tables that weren't broken, decking that was not falling through and just a general feeling that they cared about the place. Transparency goes a long way in maintaining trust with guests. For travellers considering staying here, I suggest reaching out to the resort directly for recent photos or updates before booking. We checked out after one night due mainly to the missing restaurant and very limited breakfast and lunch bar food and no evening food as advertised. The owner was informed immediately we discovered the restaurant issues and cancelled our booking and they refunded the remainder of our stay and then marked us as a no show on booking.com which meant we couldn't leave a review on that platform.