Gems Hotel
Beirut · Lebanon · Maqdessi Hamra Street
About Gems Hotel — Luxury Boutique Hotel in Beirut
Gems Hotel is an exceptional 4-star hotel in Beirut, Lebanon. Guests enjoy a distinctive experience combining world-class facilities including kids club, restaurant, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
We came here for a 17 days stay. Up to now already 12 days have passed, and we had a wonderful stay at this hotel! From the moment we arrived, the staff were warm, welcoming, and incredibly helpful. Check-in was smooth and fast. The room was clean, comfortable, and well-maintained. Overall, it was a great experience. I would definitely recommend this hotel to anyone looking for a comfortable stay with exceptional service. I’ll gladly return on my next visit!
This hotel is really good, comparing it to other hotels with the same competition its way better, the internet is slow but everything else was great, we even used the hotels taxi and it turnes out its cheaper for long trips
Some disadvantages: - The rooms are dirty from the first glance that the floor leaves black marks on your feet and the bathroom has an unpleasant smell ( molds) - You might find another person's hair, some crumbs or a bug on the bed (see the photo) , moreover I've marked the bed set and realized that they don't change it ... - The kitchen has no plates or eating set, only two bottles of water and two tea bags .. so grady - I got free maintenance for the door lock ( replacing batteries) Some advantages - Good reception staff -Calm and very polite restaurant workers - Good wifi - Good air conditioner - Changing bathroom towels, daily Suggestions - Uniform for staff especially the girls on reception - More care on indoor cleaning especially the bed set - Providing decent hospitality and providing complete bathroom amenities as per 4 star description I will give it a second try and feed back