Giardino Marling

Let's start from the end, we reserved 5 nights and we stayed 6. The service tops it all, with too many names to mention, from the personal reservation process (direct booking and not comparable to other hotels in the region who 'follow process and script'), through the treatments in the spa, the service in the meals and the cleaning of the rooms - all perfect. As one of the service people said: "I have the luxury of choosing where to work and I love it here". It is visible in every detail and it makes a difference. Our car is safely parked, our relaxation is secured. The hotel stands for what it offers, silence (and we appreciate highly the no music and no entertainment approach), amazing roof top and, and equally, full acceptance and entertainment possibilities for our under 16 years old child - out and inside pool, entertainment room and relaxation area next to the pool. If I need to suggest 2 small details: The air-conditioning (justified) was not operating yet (end April) and we were depending on the open window for cooling the air which is fine (however it drove (too) early morning outside noises). If this can be changed in a systematic and sustainable manner it would be a plus. Add a coffee machine to the room to allow for full enjoyment when seating on the amazing balcony admiring the view. When I asked why not many reviews on the sites, I got a lovely answer "While we appreciate any review, we have many repeated guests, and they do not write". I know I will aim to be one as well.

We enjoyed an impeccable week during the July heatwave at the Giardino Marling. Property was meticulously cared for and it is obvious that attention is paid to every detail as it should be at such a hotel. Restaraunt was amazing and so we ate dinner there almost everyday and truly appreciated the creativity and quality that their kitchen staff brought to each entree. We look forward to returning as we were always made to feel comfortable and relaxed by the excellent team and owner so thanks to you all!

As soon as we stepped into this beautiful and spacious hotel, we immediately felt a sense of new-found liberty! The incredible panorama is visible from practically every corner of the hotel: from our comfortable room to the exercise and spa area, to the breakfast & dining terrace, where we enjoyed fresh, delicious meals in a quiet and relaxing environment. One of my favorite spots was the sky pool, where I loved the sensation of “swimming in the sky” while enjoying the view of Merano and apple orchards below. The owners, managers and staff were genuinely welcoming and attentive to every single detail, making us feel very special indeed! Thank you Giardino!