Ginger Mumbai Andheri

The hotel and staff are both excellent. The behavior of the staff is very calm and polite. They treat their customers with great care and guide them through everything without any confusion or hassle. I really appreciated that they were genuine and honest from the moment I arrived. As soon as I reached the entrance, I was warmly welcomed and invited to sit down, since I had traveled a long distance. They offered me a bottle of water, which was a thoughtful gesture. About five minutes later, a staff member came to collect my details and informed me that my room was ready. She politely asked for my ID cards and then personally guided me to the room. The food was quite impressive—delicious and varied. The hotel offers a wide range of meals, beverages, sweets, and snacks, all of which were included in my booking. Overall, my experience with the hotel and its staff was very positive. A special thanks to Miss Archita, who was exceptionally calm and polite. She handled the guests beautifully and made the entire process smooth and welcoming.

The room was clean with all the basic amenities. The front office staff were very good and polite... Everything was good... Except the Room Ac was not effective in cooling and also the bed was very soft which was a bit uncomfortable as many don't prefer such soft mattress.

This is no way a 3 star hotel.. it behaves like a youth hostel with own rooms. The rooms are shabby, small, and half things don't work. Our, AC, TV, shower, and flush had some or the other issues even after changing the room. We had checked in late at night 1:00. They said they had a night long kitchen. So we ordered. The fried rice and chilly chicken was far worse than a road side thela.. the chicken was so hard that we could play ping pong with it and it would bounce back. Only good this its very close to the airport so it ensures you run out of the city faster. Overall very bad experience.