Ginrinsou

We stayed at Ginrinsou for just one night in deep winter (Feb 11–12) — sadly too short a stay, due to our early departure the next morning. We had asked the staff if breakfast could be served a little earlier, which initially wasn’t possible. But to our delight, the restaurant opened ahead of schedule, and we left just in time. The staff remembered we were in a rush and served breakfast promptly. Everyone was kind, helpful, and attentive. The food was world-class. Dinner was breathtaking, including live abalone prepared right at the table — a first-time experience for us. We also enjoyed a beautiful sake pairing with the meal. Breakfast was light and elegant. The interior of the hotel is stunning. Classic, full of small artistic details — a real photographer’s dream. There's even a tower you can climb (if you’re not afraid of heights) for a beautiful view. The hot springs alternate daily between men and women, which we hadn’t seen before in Japan. The best part: we each had the bath entirely to ourselves. The sea view from the bath is magnificent. The facility is a bit aged (well, it has to), but clean, and absolutely full of character. Pricing was fair. We paid around €620 for two adults, including dinner, breakfast, and sake pairing. For this level of service, quality, and uniqueness, the price felt justified. This isn’t a budget stay, but it’s a refined, memorable ryokan experience. One thing to note: an intricately carved ship made of ivory is on display in the floor. While we understand this is a historic piece and the hotel follows Japanese law, ivory objects can feel outdated to today’s guests. A small sign offering context, or replacing it with alternative artwork, might align better with global values in 2025. Finally, we must mention the lovely lady who welcomed us. A bit shy, but extremely polite and warm. She showed us the room, worked at reception, and even served dinner. Truly exceptional service — we were touched. We hope to return one day — and stay longer!

Great location overlooking the Bay and city views. Shuttle service from JR train station. Easy transport to the Nikka whiskey tour from here. Best outside spa! So friendly. So much food! Highly recommended and will return!

This was the best hotel experience on our inaugural trip to Hokkaido, Japan. Service was top-notch, and the staff treated you with genuine care, respect, and courtesy. As non-Japanese-speaking tourists, they were very patient. And they were OK with us using Google/iOS Translate apps to communicate. Nowadays, it's not easy or scarce to find a hotel that treats guests with the utmost generosity. Food was freshly and deliciously prepared in courses for both breakfast and dinner. The room view was fantastic both day and night. In-room onset bath, amenities and environment were top-notch and well-maintained. Definitely will visit and stay again, and I wish the staffs good health and prosperity.