Glazne Hotel
Bansko · Bulgaria · 23 Slavianka Str.
About Glazne Hotel — Luxury Boutique Hotel in Bansko
Glazne Hotel is an exceptional 4-star hotel in Bansko, Bulgaria. Guests enjoy a distinctive experience combining world-class facilities including garden, pool, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.8 / 5
The rooms are clean and spacious. The staff is friendly and attending. The food was ok... Not great. Cold milk, juices that look like they are maid of powder. I hated the fact that they advertise a pool. The pool area is so cold that you can literary get sick. The water in the pool is so cold, that it is undiscribable. No one dared to dip the feet, let along swim. The staff promised that the water will change, and it will be warmer,but that didn't happen.
Excellent location. Cleaning staff do not engaged properly. Restaurant offers nice and delicious food. Hotel needs repairing and new furniture in the rooms.
It doesn't worth even 1 star.I decided to eat at the restaurant and I have been waiting for 45 min.to be served.I just ordered french fries and chicken with cornflakes and the waitress told me that I haven't been waiting so long.Food is not the biggest problem.The staff is so rude and they don't speak english.The rooms are dirty and they smell awful.When I was leaving the receptionist told me that I was so rude and I had a choice to go into another hotel.So think twice before coming,as the receptionist said"you have a choice".