Globales Reina Cristina

Nice hotel for the price we paid. Booked two rooms for two nights. Hotel appears decorated in 1920's look. loved the patio where we had breakfast. bathroom fixtures in both rooms were modern and functional. refrigerator worked great. while AC worked the thermostat was ancient and should all be replaced with digital. would stay there again. Staff could be friendlier in saying Hello, Good day, etc.

The absolute WORST bed I have ever slept on. It actually hurt my shoulder just laying on it. I would equate it to sleeping on a piece of plywood. The hotel could be nice but it needs a lot of attention and basic repairs. I can tell it used to be a nice but it is run down - even with that I would have given it 5 stars if the bed was not the most painful bed ever. I don't understand hotels that cheap out on beds. It is where you spend the most time. The staff was, friendly and the location was good. The price would have been a good deal had it not been for the terrible night sleep for my family.

Our experience at this hotel was quite disappointing. First, the air conditioning in our room was not working, so we had to sleep with the window open. Unfortunately, this led to many mosquito bites, which made our night very uncomfortable. Additionally, the room had a strong unpleasant smell, similar to urine, which made it hard to relax. Cleanliness and hygiene clearly need more attention. The staff at the reception did their basic duties but weren’t particularly welcoming — no smiles, no warm atmosphere. It felt like they were just going through the motions. Overall, this stay did not meet expectations. The hotel needs serious improvements in cleanliness, comfort, and customer service.