Go2oporto River & Reboleira Side

Very well located accommodation with lovely views of Vila Nova De Gaia, with all of the best known Port companies. Stairs led up to our rooms on the second floor. Our small balconies had brilliant views of the Douro river catching the sunshine in the afternoon. The rooms are reasonably well equipped. The beds although appearing to be huge are rather short, sleeping diagonally was the order of our nights. On our first night there was something unknown quite loud outside droning on until the early hours, but subsequently quiet. There is a lot of activity around the area with many restaurants and some musicians playing but everything seems to end at about 10 PM. Our rooms were well equipped for entertainment but we never turned any of them on, preferring to walk around the area absorbing the sights and sounds. I'd stay here again in a flash :)

We were warmly welcomed at the reception center near our apartment. The hostess spent time going over the areas of interest and I can vouch these were good tips and made our stay even better. Ask about where to get fried octopus! So good! That said, if you're looking for a place to stay on Porto's Ribeira, these apartments are perfectly located. If you're looking for a spacious apartment, you may be disappointed. Also, the staircase is very steep so it's not appropriate for people with mobility issues.

I'll start with the negatives to ensure readers see the full picture. When we entered the building, we were greeted by an unpleasant smell in the hallway, partially masked by air freshener, which made the odor even worse. The stairway had wide gaps between the steps, making it a potential hazard for young children who could easily fall. I’m surprised such a design is even allowed. The apartment's interior is outdated and lacks any modern touch, giving it a careless appearance. For the high price, I would expect better quality and attention to detail. Unfortunately, during our stay, someone broke into our apartment. While we were out, an intruder forced their way in and stole items worth €2,000. Although the landlord is not directly responsible for the burglary, it was very distressing that no one was available to assist us after 9 PM. With the broken door left half-open, we had to spend the night feeling insecure, which was very uncomfortable. We later learned that the balcony window on the first floor had likely been left open by the cleaning staff. We were staying on the second floor, and the open balcony window made it easy for someone to enter the hallway from the first-floor apartment, leaving only the relatively thin front door of our apartment, which could then be forced open. The next morning at 10 AM, someone finally responded and arranged for repairs. After the door was fixed later that afternoon, we left the building together only to discover that the cleaning staff had once again left the balcony window open. I believe the frequent ventilation is due to the unpleasant odor in the hallway I mentioned earlier. In my opinion, the landlord holds partial responsibility for the break-in since these careless actions increased the risk of such incidents. On a positive note, the location was convenient, and the view was beautiful. The area was well-situated for exploring nearby attractions, and the surrounding scenery was impressive. However, given the issues we encountered, I’m not sure the view and location were enough to make up for the overall experience. I’m not asking for full compensation, but I believe a partial refund is justified—at least for the night we had to stay with a broken door, and for the security lapse caused by the cleaning staff. Unfortunately, since the incident, no one has responded to my messages, and it seems they simply don’t care. I truly hope no other guest has to go through a similar experience here. Good was: Location and view.