Golden Mare All Inclusive

Excellent room and top service at the reception. Everything clean and well managed. Difficult to understand why many comments considered food as avarage. It is really one of the best restaurants in all inclusive that I experienced including 5 stars hotels and adult only resorts.

Lovely pool area and nice drinks with capable, friendly bar staff. Unfortunately the room was very disappointing. There are ants everywhere, mould and dripping air-conditioning. The fridge makes such a loud noise its hard to sleep and the air-conditioning blows right in your face as you try and sleep, making it very uncomfortable. When you turn it off the room quickly heats back up to 35 + degrees. The cleaners cannot do their job. 2 days they did not come (when you can't flush away toilet roll that's pretty disgusting). They then came, took our towels but did not replace them. The phone in the room does not work so have to walk down an extremely steep hill, down four sets of steps to ask them to bring towels and give replace coffee/milk. They replaced them with damp towels. The next day they took all the towels again so we didn't have any in the room. The breakfast is nice and lots of choice and fresh fruit. The coffee is disgusting though. Lunch and dinner is so salty and repetative we ended up eating out the last 3 days of our 5 day trip. The rooftop bar is lovely but you have to pay for drinks there (€14 a cocktail) but lovely views of the sea and mountains. The hotel is just off a very busy road so bus waiting times are long as they are always delayed. It's a narrow road with people parking on both sides making it difficult to pass

Disappointing experience. The only positives are the view and the pool, however: 1) Cleanliness: our room was only cleaned ONCE (we booked it for 4 nights / 5 days). It was just utterly disappointing for the price that we paid. No towel replacement, no new sheets or at least taking out the garbage, we are not asking for much here. 2) Bathroom: hot water was almost Non-existent! We had hot water only one day out of the 5 days that we stayed there... Oh, and do not expect to have water all the time either... water pressure comes and goes, once my girlfriend had to finish her shower with mineral water.. 3) Accommodation: we booked the more expensive Double Standard Double Sea View, yes there is a great view, you are up the hill though so expect a bit of climbing (with and without your luggage). 4) Food & Drinks: since the tap water in the hotel tasted a bit salty, I am pretty sure that the coffee machine in the restaurant uses salty water .. my girlfriend was quite disappointed as she enjoys a cup of coffee every morning (as do I). Also, we sometimes skipped meals and instead went to the nearby restaurant (not something you should be doing when staying at a 4-star all inclusive hotel to be honest). 5) Other: expect occasional power cuts (we experienced 3 of those during our stay, although they do get resolved rather quickly).