Golden Tulip Shanghai Rainbow

The hotel is so nice, even if it's like an old building renovated, but the quality is all top tier. Service is all good too. But english is still hard 😅.

As a Radisson VIP-member I cannot recommend this hotel. First of all the executive floor rooms dont seem to be available to international customers, they are apparently only free to book on trip.com. At least I briefly tried booking them for a certain day. While they were available on trip.com, they were not shown on the radisson app, at least not for that one day. Hopefully I was just unlucky with my choice of dates. Second, as a Radisson VIP-member I did not feel like a VIP at all. No recognition of status at check in. No upgrades. I had to literally beg twice to 2 different people at reception for a (standard) room on higher floors, that didnt have anything else than the one at floor 10 but at least better views. No present like fruit etc in my room. People at reception were either very distant to simply unfriendly. More than 10 days after my stay I still have not received the points and/or night credits from the hotel so even that doesnt work. The only thing positive about my stay was the free breakfast. They also have (rare in China) some japanese food like miso soup which I personally like. Also very fresh bread, cheese and proper ham etc so breakfast was very good compared to other hotels. Last but not least the rooms: All of them (I tried 3 during my "upgrade-drama") reaked because of the wet, humid shower curtain. Its disgusting. I took it off and later put it back on again after my stay because it made the whole room smell damp. Bed was ok but no luxury like coffee machines. The executive rooms are apparently off limits for international radisson vip members as updates so cannot comment on those. Oh and on one day the cleaning lady entered my room even though I had the DND sign out, catching me naked on the toilet. This was the worst hotel I stayed in over my 1 month china trip, at least it was cheap and fairly clean.

Very average 4-star - feels like a budget hotel. Downsides - 1. my room smelled strongly of stale smoke; 2. the room thermostat was stuck very high at 25c; 3. minimum 20 minutes walk to closest public transport. Positives - spacious, comprehensive breakfast, and staff seemed ok.