Golden Tulip Warsaw Airport

I stayed for 1 night and it did the job, especially if you're looking to save time before a flight - it’s only about 10 minutes from the airport, which was super convenient. The breakfast was nice, though don’t expect a huge variety of dishes since it’s served in a small space next to the front desk on the first floor. The biggest downside was the noise - the walls are quite thin and the soundproofing from the outside isn’t great. I could hear conversations from other rooms, street traffic and planes fairly often. Overall, a decent option for a quick overnight stay before flying out, but not ideal if you're a light sleeper.

Golden Tulip Warsaw Airport is a hotel that, at first glance, seems like quite a good choice, especially when it comes to location. Indeed, it’s close to bus stops, not far from a train station, with shops and restaurants nearby, and both the city center and the airport are just a few minutes away. That’s a big plus that could tip the balance in the hotel’s favor. However, my overall impression after the stay is rather mixed. The internet is a disaster. These days, it’s hard to imagine a hotel where the Wi-Fi is this bad. Here, the connection kept dropping out and the speed was painfully slow. Even doing something as basic as checking information online or sending a few photos turned into a struggle. For anyone planning to work remotely or even just use transport apps, this is a major inconvenience. As for the room itself, it was acceptable overall. It was reasonably clean, the bathroom was well-kept, and the bed was comfortable. A big plus for the toiletries - not made in China, but partly made in Sweden and partly in France. That said, there was no expiration date on them, and the body lotion seemed expired. Unfortunately, the carpets were heavily worn and stained in places - they’re crying out for deep cleaning or replacement. Some of the room equipment also felt dated. The hotel could definitely use some investment to refresh the interiors. On the bed there were only two tiny pillows (one per person). We didn’t use the TV, minibar, or breakfast, so I won’t comment on those aspects. Another drawback was the lack of soundproofing and the noise. We stayed at the hotel for two nights because of a wedding nearby. The first night was quiet, but the second one was an absolute disaster. In the middle of the night, around 1:00 am, two men entered the elevator - one scanned his key card so the other could go up to the fifth floor, then stepped out himself. The man who went up started pounding on the door of room 506, which happened to be right next to ours (505). A frightened woman let him in, and soon a heated argument broke out inside the room. Most of the time we heard the man’s long monologues, and when he raised his voice we could make out some of his words. It was clear he was a manipulative, abusive partner - or ex-partner. Occasionally we heard objects being struck, while the woman shouted things like "you’re crazy", "get out" and "I’m scared of you". The situation seemed serious. Serious enough that other guests started opening their doors and looking into the hallway to see where the noise was coming from. I don’t know if anyone else reacted, but I called the reception, expecting a quick response. Yet for over ten minutes no staff member showed up, no one called the room, no one tried to calm things down. Finally, at 2:10 am, fearing for the woman’s safety, I called the emergency number 112. Only the police intervention resolved the situation. In the morning, when we checked out, no one from the staff even asked if the night had been quiet, if everything was okay, if something had happened, or if our stay was satisfactory. The receptionist simply took the key cards and said, "that’s all" before going back to chatting with other employees. These were supposed to be two peaceful nights in a four-star hotel, part of an international chain usually associated with higher standards and safety. Unfortunately, the lack of staff response to a potentially dangerous situation and the complete disregard for guests who couldn’t sleep due to the incident makes it hard to see this hotel as a place worth returning to. Poor Wi-Fi, worn-out carpets, and unengaged staff left a really bad impression. At times, I felt like I was staying at a decent hotel with some minor cleanliness issues. At other times, it felt like a cheap roadside motel straight out of an American movie - a feeling reinforced by broken glass bottles on the sidewalk outside and a shoe sole lying by the entrance for two whole days...

I booked a room for one night for a layover. Due to changes to my trip, I was no longer stopping in Warsaw. I tried to cancel with them well over a month ahead of my booking. However, I was unable to cancel and had to pay the entirety of the room. Very unreasonable cancellation policy given that they were made aware extremely early.