Goldener Ochs

I forgot my glasses in the hotel, and the staffs are really helpful and supportive, I highly recommend to stay in this hotel when people visit this town.

We stayed two nights in the lovely hotel which is located in the centre of town. It’s convenient to get around town. We were warmly received by the reception and rooms were accorded promptly. We had dinner in the restaurant which offered 10% off our food bill for hotel guests. We had asparagus soup, salmon and fried chicken. We enjoyed the delicious food and wines served. The server was very attentive and gave good recommendations. Breakfast buffet is a healthy and sumptuous spread. Love the casual greenhouse-like dining environment. Would love to come back again

Big disappointment! Even one Star is extra but I had to choose at least one Star to write this comment. Waste of money, the receptionist was too unfriendly and disrespectful. She didn't care at all about the first impression and she doesn't know anything about the guest service. She had told us that you had to pay extra if you want somebody helps you to carry your luggage into your room. This hotel doesn't offer the standard customer service that a four star hotel is supposed to offer.