Golf Hotel Punta Ala

I’m sitting by the gorgeous pool as I write this. The grounds are beautiful, the staff is extremely helpful and responsive, and the remodeled rooms are very comfortable. Georgia and the other front desk staff have gone above and beyond the norm to make our stay comfortable and easy. My suitcase was destroyed by the airlines and Georgia helped me make a claim and told me exactly where to go to purchase a replacement, which made the task much faster than it could have been without her help. My only desire would be to have some air circulation in my room, either with a table fan or central air system.

Room was good for a family of 5 & met our needs although we struggled with the lack of EU plug sockets. Breakfast was poor, no menu no explanation of what was available to order in addition to the very plain buffet which was very underwhelming. The older staff members acted like we were a nuisance to ask questions or for help which was actually quite shocking and made us feel uncomfortable. The beach was great this is where you get your value from, it was easy to access via the shuttle & enjoy a full day there with kids. Reception were very helpful.

Hotel is at super location. We booked on short notice and our room wasn’t ready till after 4-5pm. Rooms are decently decorated and renovated. According to hotel rating, this is 4* hotel, not 5* like mentioned on booking.com Front desk personell is very friendly and helpful. We got price discount for the problems with the delayed checkin.