Graduate by Hilton Tempe

Love this hotel! Often stay here for work! My only complaint (the reason rooms have 4/5 stars) is the new lighting in the bathroom is a godawful orange, it gave me a headache so I showered with the lights off. I feel most people want a normally lit bathroom. The orange gives me horror film vibes. Please change the bulbs back to normal! Love your staff & hotel and amenities otherwise!!!

I came into for a competitive cheer competition and this is the hotel that was recommend my family to stay at. The location of the restaurant ideal for those who want a variety of food options but the hotel is located across the street from ASU. The building doesn’t look fancy on the outside and the decor could be better. The rooms are decent. But have some type of plumbing issue. Literally in the middle of a shower the pipes started screaming. This happen two days in a row. On my last night at the hotel the handle for the shower broke off and had to be moved to a new room. The restaurant offers happy hour and has great daily specials but the food is mediocre and not worth the money. In addition to the limited array of items to choose. Parking is easy but there is a daily parking fee. Probably will not stay at this property again. Although it’s a Hilton, I don’t feel as if I got the usual Hilton experience. The pool Is fairly small.

My overall check in and first experience of this hotel was great! The staff were extremely friendly and helpful especially for having arrived very late in the night. The hotel and room somewhat met the high standard of what I thought I was paying for being clean and tidy but smaller than what I expected from looking at pictures on the website. I booked a king bed room for two adults but yet there was only enough towels for one person. I stay in hotels frequently for work and am signed up as a Hilton member but yet when we arrived, checked in, & parked we still were expected to scan the QR code to pay for parking ($4.50 for an hour or $15 for a day). I graduated from the University of Arizona in Tucson (BearDown) within the last few years which they have a graduate hotel there as well. I will say I am more impressed with the graduate hotel in Tucson than I am with the graduate hotel here in Tempe. I believe, being a Hilton member, I should not have to pay for parking nor go searching for extra towels when I specifically booked the room for two adults. The graduate hotel here in Tempe seems to be an older facility that needs renovations and TLC (touch, love, care); for example the room I stayed in didn’t have the thermostat to control the temp of the room on the wall like normal hotel rooms. We have to physically go over to the mini split unit to adjust the temp of the room. I am just overall disappointed, taking all aspects into consideration, with the graduate here in Tempe especially being a Hilton hotel. I’ve stayed at the graduate in Tucson and had an outstanding experience. For the price point, this hotel isn’t worth it.