Gran Melia Jakarta

This is the best hotel I’ve ever stayed at and probably ever stay at. I’m so happy I got to experience the hospitality and architecture. All of the staff here are exceptional they are welcoming, they care, they go above and beyond and they are so friendly all of them love to strike up a conversation they genuinely care and always smiley. They’ve inspired me. The hotel it’s self in unbelievably nice and it just goes on and on it’s got like 3 restaurants a buffet breakfast and dinner you have to try, spa, pool, events rooms so much more I can’t even think of. The chiefs at the buffet are very friendly and approachable chef Bondan made me a special noodle bowl and GM Rudie was so hospitable he went above and beyond I felt very treated and blessed. Definitely recommend staying here I only have good things to say.

It was really good experience. Really good rooms, gym and sauna and many more... Staff service is also really good. They are available 24×7 and just a call away from room telephone. You can order food and beverages in your room. They were greeting(🙏) all of time whenever you enter or exit. Very nice experience for me.

⭐⭐⭐⭐⭐ Had an amazing stay at Gran Meliá Hotel! The customer service was absolutely premium from start to finish. A special mention to Michelle Lim, who went above and beyond to make our experience exceptional — she was super helpful, attentive, and genuinely caring. Her professionalism and warm hospitality truly made our trip memorable. Highly recommend this hotel for anyone looking for first-class service and comfort!