Grand Bavaro Princess All Inclusive

I was in contact with the property prior to the travel date due to some negative reviews. I have to say we were impressed. The room we stayed in was large and nicely decorated for our anniversary. Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip. We stayed away from the salad bar, drank bottled water, beer and wine only. The food were delicious. The pool and beach were close together and that is just wonderful. A shout out to one of the managers, Manny thanks for helping us arranging our transportation to the airport when we had no cell service. And yes Greisy, one of the staff at the buffet...was very attentive, loving and fun! We would definitely return.

Large and beautiful resort! My stay overall was good! I loved the food, it was really good! I liked the beach. Compared to other resorts, it was cleaner. Regarding the room, ours was 1814, the safe, phone, and bathtub didn't work at all! We mentioned it to reception, and they sent a gentleman to fix it, but the next day it was the same. And since we're not people who complain much, we let it stay that way! Regarding cleanliness, the lady who cleaned our room always made an effort to keep it clean. I don't remember her name, but she was very friendly and helpful. I even asked her to surprise my partner because it was his birthday, and she decorated it beautifully! Another negative aspect was that the large pool was dirty and smelly! But otherwise, I recommend the resort!

We just spent our vacation at this resort last week with our 1-year-old daughter, and unfortunately, we left disappointed. I’ll start with the positives: the food was plentiful and offered a good variety, which was important for us since traveling with a 1-year-old can be challenging. However, even here the service was inconsistent — some days the staff were kind and helpful, but other days we weren’t even offered water at the table and had to get and clean our own high chair. The beach was full of seaweed, making it very difficult to enter the water. While I understand this is a natural occurrence and not entirely under the resort’s control, it would make a huge difference to invest in a net placed further out to help reduce the seaweed problem. Now, the main reasons for my low rating: Room cleanliness was unacceptable. The carpet was never vacuumed, the shower was never cleaned, and towels had to be requested every single time, even though the old ones had been removed. Housekeeping often came in the afternoon, during our child’s nap, and when asked to come in the morning, the cleaning was superficial at best — essentially just making the bed — while ignoring obvious needs like replacing towels or providing shower gel. The pool was in disgusting condition for almost the entire 7-day stay. On multiple mornings, the water contained debris — including a chicken bone I personally asked staff to remove at 8 a.m. The cleaning staff often stood around talking instead of working, and on another day they were scrubbing the pool edges with chlorine at 9 a.m., when guests were already nearby, exposing everyone to unhealthy fumes. Despite this, the water remained filthy. Only the first and last day showed any sign of proper cleaning. With the ocean water unsuitable for swimming due to seaweed, the pool was the only real option — yet it was unusable for most of our stay. This is unacceptable for a resort that advertises itself as all-inclusive and family-friendly. We will not be returning. Good food cannot make up for poor service, lack of hygiene, and inadequate maintenance of facilities.