Grand Hatika Hotel

Netflix was not working but they were fast to fix it so i was happy. They had 2 air refreshers in the elevator and it was to much for that small elevator.

Great location. The beach is exactly in front of the hotel. Clean room, nice shower, good breakfast and service. You can also rent car or bicycle here. They allow early check in if room is available. You can also drop your luggage here if you cant check in early. Overall, I love it.

Only the location was good, just 1 min opposite walk to Tanjung Pandan beach. Overall service of the hotel was poor. WiFi was very weak specially in the room. It was mentioned sea view room but it was fully interrupted by trees, couldn’t see any sea view. Twin room was mentioned in the booking time with sea view but at the reception said, no twin room has sea view option. We took deluxe double room, the room size was good but wash room door was slightly broken. At breakfast time, the live food section cook was not available for 10 mins or so, we had to notify them multiple times to appear. Breakfast menu was very limited & inadequate. Overall air condition of the hotel was not good at all, specially at the lobby. Room A/C was not cooling adequately. One of our room A/C was leaking with water, had to call mechanic to fix. Swimming pool area service was worst, we had to wait & notify 4/5 times to get few towels.