Grand Hotel Europa

The service was super pleasant. Although our room was not ready when we arrived, because we were early (before the check-in time), it was quickly managed to clean the room. The staff managed to let us in the two booked rooms not even 15 minutes after our arrival. The staff was very kind and the rooms were clean and nice. We could also keep our luggage after checking out until our train had arrived. But if you visit by car you have to pay extra, cause there is no free parking. Just the regular one from the central railway station. The rooms were very quiet although the traffic (cars, trains...) are next to the hotel. They have two windows (right behind one is the next) when the room is fronting the street.

My husband and I loved staying here. We purchased their casino and dinner night bundle and had a great time! The bed was very comfortable, and the shower was fantastic. As some others here mentioned, the breakfast buffet was exquisite. The staff were friendly and accommodating. This was our first time to Innsbruck - a very cute city and beautiful in the snow!

Very good location close to train station and downtown. Rooms are clean but in not so good condition. We had really cold room. The heating was off. Lights in room was crazy. At night automatically go on. So you sleep and then at 2 o clock night you have a day. Breakfast was good, freshly with a lot of choices. Just coffee was instant and taste terrible. If you want to stay close to town and Train station than is good. But it isn't at all 5 🌟 hotel standard.