Grand Hotel Hermitage

The hotel is in a very nice, quiet and upper class neighborhood. The staff is very helpful too. The hotel is old, well decorated (although all decor is old and is crying out for an uplift). The service is good, the rooms are spacious. The problem is that the bathrooms could be cleaner and with better presentation. Breakfast is good and generous. Roof terrace is great... You get a view of all Rome from high up.

Certainly not a four star hotel as advertised. Foyer impressive. Staff friendly and helpful. Breakfast adequate. Rooms very small but who spends much time in their room on holidays? Clean and I certainly did not see any cockroaches or ants as commented by another reviewer. Quiet location and some distance from City Centre but public transport very close and bus 360 Muse last stop on this line leaves every 10 minutes. Wifii reception very poor. Drops in and out frequently. Be prepared to pay an extra €6 per night extra (tax)on top of quoted price for room.

NO WATER!! OLD FIXTURES, WHEN WATER COMES WITH A TRICKLE YOU CAN BARELY SHOWER, NO HOT WATER, WILL CHARGE FOR BREAKFAST, TORN DRAPES, DIRTY ROOMS, FILTHY PLACE AND WE ARE SUPRISED THAT THE CITY LETS THIS PLACE OPERATE!! It’s definitely NOT a 4 star hotel, NO PARKING, WiFi only works in the lobby area!! Crazy worst experience ever!! I travel a lot and this is not even worth a 1 star , flat screen tv is no bigger than a computer monitor and it doesn’t work at all