Grand Hotel London
Varna · Bulgaria · 3 Musala Str
About Grand Hotel London — Luxury Boutique Hotel in Varna
Grand Hotel London is an exceptional 5-star hotel in Varna, Bulgaria. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
*⭐ Grand Hotel London – Exceptional Luxury in the Heart of Varna* *🛏️ Room & Comfort* The rooms are beautifully designed with elegant décor, spacious layouts, and top-notch amenities. The bed was incredibly comfortable, and the bathroom featured premium fixtures with a deep soaking tub. *🍽️ Dining* The breakfast buffet was extensive and fresh, offering a wide variety of international and local dishes. The hotel’s restaurant serves exquisite meals with attentive service in a sophisticated setting. *🤝 Service & Staff* From check-in to check-out, the staff were friendly, professional, and went above and beyond to ensure a memorable stay. They offered great recommendations and were always available to assist. *📍 Location* Centrally located in Varna, close to the Sea Garden, the beach, and major attractions. Perfect for exploring the city on foot. *Overall:* A true 5-star experience combining luxury, comfort, and excellent service. Highly recommended for travelers seeking the best in Varna. *Rating:* ⭐⭐⭐⭐⭐
5 (five) ⭐ ⭐ ⭐ ⭐ ⭐? How? I'm profound disappointed and frustrated with the conditions encountered during my recent stay at your hotel in Varna, Bulgaria. As someone who had been looking forward to a relaxing vacation, was shocked by the state of the room and overall cleanliness of the hotel. From the moment I entered the room, it was clear that the facility was not up to the standard expected. The overwhelming smell of mustiness and decay was unbearable, indicating that the hotel has not been properly maintained. Additionally, there was a pervasive and nauseating smell of insect killer that lingered throughout our stay. Furthermore, the room was unacceptably dirty. Dust covered the surfaces, and there were clear signs that it had not been cleaned thoroughly, if at all, before my arrival. To make matters worse, discovered multiple bugs and spiders in the room, which only added to our discomfort. The combination of a dirty room and the overwhelming insecticide smell made the stay intolerable.
Maybe it is me who expected too much when I saw this hotel as being a 5 star rated hotel, but our room was dirty, we found bugs and spiders. It has a bad smell and it is not the place to go to if you have asthma problems. As for the location, it is very nice located in the heart of Varna.