Grand Hotel Oriente

Grand Hotel Oriente is a very nice hotel in an excellent location. The staff is pleasant and helpful. The rooftop restaurant is lovely, with a panoramic view of the city. We ate two dinners and a lunch there, in addition to breakfast each day. We travel often and the quality of the breakfast buffet is one of the best we have encountered. A wide variety of choices, including fresh vegetables and yogurt, all kinds of pastries, as well as bacon and eggs and excellent coffee. The wifi was a little sporadic when we were there but I think the IT department had made some changes without informing management. The management was helpful with a workaround. We stayed in a superior room which was spacious and nicely appointed. However there is not much storage. The bathroom had a great shower but was quite small with only one small glass shelf for items. The only area not accessible by elevator or ramp is the lower lounge but there is another lounge on the top floor. Overall a lovely experience!

Great location. The staff were friendly and the rooftop restaurant with free breakfast was a highlight. The hotel also partners with a tour company and offers excursion packages available to reserve the day before. We were picked up in front of the hotel and enjoyed a great tour of the Amalfi Coast before being dropped off back in front of the hotel. The hotel did not offer conditioner in the shower.

Very disappointed with our experience recently at the Grant Orient Hotel. We had two rooms and they were like night and day; one was modern and renovated, the other worn down and quite honestly just gross. Definitely not worth the price tag. Rooms: One room was great, the other room (mine) left much to be desired. Our room had stains on the furniture, cracks in the walls, water damage, tons of noise from the restaurant above. The Hilton Rome Airport was 10x nicer and a quarter of the price. Service: It's a coin toss. Some people are great and were awesome to work with. Others didn't speak English and were generally unhelpful. Once again, for the price, not worth it. Location: The only good thing about this place. Close to the port, close to the Spanish Quarter and Via Toledo, close to the Metro.