Grand Hotel Sava Superior

Nataša at the front desk was excellent, really exceptional service — so helpful and accommodating. I had a lovely stay here! Everything was super clean and comfortable, the mineral water was top notch. Great breakfast and the other ala cart restaurant was delicious too. Highly recommend :)

The rooms were not really clean. There was squished blueberry on the floor and a lot of night butterflies. The curtains were really lightproof so the sun would wake you up all the time. Also you could here everything throught the thin walls. The manager Lea was really bad…I had to pay some stupid registration fee multiple times and noone warned me about this before. The staff called Nataša and one male staff on reception were really nice The wifi was working very very bad and in the restaurant and spa not at all. In the spa there was one indoor pool and 2 whirpools, the whirpools were dirty and you could see mold there. The breakfast and dinner were absolutely great, the only minus was that not even water was for free at dinner… I really really do not recommend it is absolutely not worth it, I really do not understand why people come here beacuse of this poor spa. Absolutely not worth it

Hello everyone , I travel the world everywhere and I never had such a bad behavior from Manager call Lea , she treated the costumers like nobody , she did not try to help me with wifi she came to the room for 1 minute and told me is working and told me maybe I must seat in different spot of the room to have signal . I think she needs to work on her behavior and manage her self a bit better . Other than that is okey .