Grand Hotel Sitea
Turin · Italy · Via Carlo Alberto 35
About Grand Hotel Sitea — Luxury Boutique Hotel in Turin
Grand Hotel Sitea is an exceptional 5-star hotel in Turin, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
We had a very pleasant stay at Grand Hotel Sitea. The reception was warm and friendly, and we appreciated the offer to upgrade our room for a small additional cost – a nice touch. The staff at the front desk were consistently super friendly and helpful throughout our stay. Rooms are traditional in style but well maintained and comfortable. Breakfast was excellent, with a great selection and attentive, friendly service. For the gym, I’d recommend consulting a fitness professional to optimize the layout and equipment selection, as the space is quite small and the current setup is not ideal. We didn’t try the Michelin-starred restaurant, but unfortunately, the bistro was a disappointment: service was slow, the waitress appeared visibly uninterested, and the food lacked excitement.
My wife and I stayed for two weeks in May 2025. You can find out a lot about a hotel in that time. We both agreed at the end of our visit the consistence of living quality and friendly service was always the highest possible. The location was perfect. We could walk to most of the sites easily and the walks themselves were a pleasure. Every street was like a promenade meant to stroll and take in the beauty of Turin. The room was great the bed much bigger then most European hotel beds. We had a walk-in shower that over flowed once and as soon as we told the front desk it was fixed within a few minutes. We ate at the hotel Bistro a couple times and food was very good. The mussels and pasta dish was fantastic. But the thing that sold us on the hotel when we were first deciding was the American Bar and it turned out to be a hidden jewel that added greatly to the experience. American mixed drinks in Italy is special. Lastly I have say the front desk staff was incredible. always friendly and helpful for the whole two weeks. They made reservations got tickets and orders taxis, not to mention they broke some of larger euros into lower denominations.
Earliest check in: 3pm. Quite fatiguing having to wait around three hours in an hotel lobby with no service considering the hotel bar opens only around 4pm - .. When I asked for an espresso I was kindly led to a coffee machine with capsules - self service… An absolute NO GO in ITALY regarding ANY 5 star hotel. Below the sink in the bathroom, in-between the bathrobes, had not been poorly cleaned.. used make up cleaning swipes from the previous guest appeared - making me wonder what exactly they cleaned from 11am to 3pm - regarding check out time is scheduled for 11pm All in all it is a HISTORIC place - … Last but not least - while waiting in the lobby - some lady walked with her dog straight into the kitchen. Odd. 5 stars implicate an open bar/cafeteria or at least a serviced lobby - 24 hour room service and a decent check in period- 1pm I’d recommend… 4 stars - no one dares to complain. Sorry guys. Rooms are correct. Food yummy. Location top. Everything else will be kept filled with wonderful memories. Wishing only the best. SDM