Grand Hotel Strand
Vysne Ruzbachy · Slovakia · Vysne Ruzbachy 47
About Grand Hotel Strand — Luxury Boutique Hotel in Vysne Ruzbachy
Grand Hotel Strand is an exceptional 4-star hotel in Vysne Ruzbachy, Slovakia. Guests enjoy a distinctive experience combining world-class facilities including bar, parking, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
Sooo amazing place. Love it. Very quiet location with an amazing swimming pools
come only for wellnes, personell was helpful hotel is old but looks like it hold its name interier is nice, lockers and turniket could use some renewing and parts between spa and dressing rooms could use sime new paining, wellnes is nice and looks new, good for the price, some roadsings would help as you need yo drive in forbiden zones
Customer experience bad. You cannot park as you are "just" a customer paying 200,- Eur/Night and blocking an employee who is working here the entire year... You cannot get a drink at 21:32 as the bar closes at 21:30, even if you waited at the bar from 21:15 for someone to take your order... When pointing the fact out - that you were waiting at the bar for 15 minutes, you are just ignored. Cleaning rooms maybe in the morning, if at all and towels are not replaced… I asked the night-receptionist for the manager to complain, no one bothered. I hoped that the bad reviews I did read about this Grand hotel Strand are exaggerated, but are not. I guess this is the last time for our family around here. To be fair: there are four (4) people in the staff who do try to take care. Two day-receptionist, one elder and one younger (local patriot), the main cook and one (1) waitress which smiles and is very polite.