Grand Hotel Terme & SPA Chianciano

The place is just OLD It should cost half Ground floor looks good. Spa is OK. Service was very good. The best of the place. The rooms and the hallways are OLD. Not “old cool”. Just old and Not well mantained either. Old and small. Ugly furniture. And this was the room with 22m2. Not 18. I can’t imagine how there is a room with 4m2 less. Bathrooms are renovated and good. But when you brush your teeth, water will take about 5 minutes no empty the sink … Windows close badly. Is a 2 star hotel. Not 4. I always travel 4 stars and this is miles away from that. There was a list of prices for the frigobar, not very expensive, water, coke, beer, proseco, but there where only 4 waters in there. You will hear EVERYTHING your neighbor does. And EVERYTHING the guys on top of you flushs in the toillette. It was for us easy to arrive. I saw a lot of comments regarding this. If you use google maps will arrive perfectly. I would pay half what I did, and still the price/quality would be not very nice. Bed was Ok and breakfast VERY good.

Our room was riddled with mould and mildew the smell was near unbearable. When we talk to the front desk all we got was “we will check it out” then nothing was done. Bugs, terrible smell and little to no service is unnacceptable. I have taken photos of the obvious black mould covering the washroom as if the smell wasn’t evidence enough. No human should be staying here. It would have been different if they offered a different room or something. The pool is not cleaned properly. I went right as the pool opened and the the floor of the pool had MULTIPLE bandaids and hair pins. Avoid this place at all cost. The entire hotel has a musky cheesy odor and our room specifically was one of the worst smells I’ve ever had to smell. Not coming back

By international standards, this would be a good 2-star hotel. The 4 stars were probably real in a different era for Chianciano, in the 70s-80s, when this small town was booming. Now, this old crumbling structure reflects the reality of a ghost town that has seen better days. The hotel has been partly renovated, but it’s so outdated that you can barely notice it. The dimly lit corridors are almost scary, with the old carpet adding to a Overlook Hotel vibe straight out of the Shining. The rooms offer basic amenities, and in some rooms bathrooms have not been renovated (see photos). Very poor breakfast, mostly with reheated frozen pastries. Like many things in Italy, there is no accountability, and these people charge for a room without restraint as if this was a real luxury hotel. My suggestion is to sleep outside Chianciano, in the phenomenal countryside of the Val D’Orcia. No need to waste your money for a place that fell out of grace a long time ago.